We ship via Ups, FedEx and other carriers to provide you with the fastest and most reliable service available.
Most customers receive their orders within 2-4 days of placing them.
For orders in NYC within 1-2 days of placing them.
Nope! If you're not home, the driver will leave it at your door or with your door man.
Sorry, we only ship within the contiguous US at this time.
Sorry, we are unable to ship to P.O. boxes or military addresses.
We usually leave it up to the drivers unless you have specific instructions. They will first try to get you at home and if after a couple times they can't get you, they'll drop the package off at your doorstep.
You can track your package in your account.
At this time, we only ship within the contiguous US.
All items purchased from PetsWorld petpads.net are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.